Commercial & Residential

JRM “Fixed Account” team focuses on around the clock guard services. Management team oversees a variety of commercial & residential accounts which require 24/7 oversight duties. Performing commercial and residential security guard services involves safeguarding properties, assets, and individuals from potential threats or risks. Here is a general overview of the key components involved in providing such security services:

1. Property assessment: Conduct a thorough assessment of the commercial or residential property to identify potential vulnerabilities and areas of concern. This includes evaluating access points, surveillance systems, alarm systems, and overall security infrastructure.
2. Access control: Implement measures to control and monitor access to the premises. This may include visitor management systems, key card access, or gate controls. Security guards stationed at entry points can verify identities, check credentials, and ensure only authorized personnel or visitors gain entry.
3. Patrolling and monitoring: Assign security guards to conduct regular patrols both inside and outside the property. This helps deter potential threats, identify any suspicious activities, and respond quickly to security breaches. Utilize video surveillance systems to monitor the property and maintain situational awareness.
4. Emergency response planning: Collaborate with property owners or managers to develop comprehensive emergency response plans. This includes protocols for fire incidents, medical emergencies, or any other security-related crises. Conduct regular drills and ensure security guards are trained in first aid, CPR, and emergency response procedures.
5. Alarm response: Security guards should be trained to respond to alarms or distress calls promptly. They should be familiar with alarm systems, know the appropriate actions to take, and communicate effectively with local law enforcement or emergency services, if required.
6. Customer service and conflict resolution: Security guards should possess strong interpersonal skills to effectively interact with residents, visitors, and employees. They may be responsible for answering inquiries, providing directions, and addressing any concerns or conflicts that may arise on the premises.
7. Incident documentation and reporting: Security guards should maintain accurate records of incidents, including any security breaches, accidents, or suspicious activities. Detailed incident reports help with investigations, risk assessments, and improving security measures.
8. Ongoing training and development: Security guards should receive regular training to stay updated on the latest security techniques, emergency response procedures, and customer service skills. This ensures they are prepared to handle various security scenarios and adapt to evolving security needs.

By providing comprehensive security guard services, both commercial and residential properties can benefit from enhanced safety, reduced risks, and peace of mind. Tailoring security measures to the specific needs of each property is essential to ensure an effective security solution.